Frequently Asked Questions


WHERE ARE ITEMS LOCATED IN THE LIBRARY?

Reference books, periodicals (journals and magazines) from 1984 to the present, videos, microforms, and computer workstations are located on the main floor. Circulating books (books that can be checked out) are on the mezzanine. Government documents, pre-1984 periodicals, and the University Archives and Special Collections (Stetson and Treasure) are located on the ground floor. See our Library Map


HOW MANY BOOKS, VIDEOS, OR DVDS MAY I CHECK OUT?

As many as you need.


FOR HOW LONG MAY I CHECK OUT LIBRARY MATERIAL?

28 days for a book; 7 days for a video. Faculty have longer check-out periods for books.


WHERE ARE THE RESERVE READINGS?

Reserves are kept behind the Circulation Desk. Use the Reserves computer at the end of the Circulation Desk to look up reserves by course name or number, or by the Instructor’s name and then request the reserve from the Circulation Department staff. You can also see Reserve listings on the library’s WebCat (click on “Reserve Desk” at the top of the screen and search by Instructor, Course Name, or Course Number).


HOW MUCH IS THE FINE FOR OVERDUE BOOKS AND RESERVES?

The library does not charge overdue fines. We ask that you return or renew items on time so others will not be inconvenienced. You will be billed, however, for any materials lost or not returned. Please note: If the library has sent you a billing notice and overdue items are still not returned, you will be charged for the cost of each item and a $1.00 per item non-refundable service charge.


HOW CAN I LEARN TO USE THE LIBRARY?

Individualized class library sessions are scheduled at the Instructor’s request. Librarians have provided SUBJECT PAGES for each discipline at Stetson. Use these pages to get started researching your topic. The Library Home Page has many helpful links on using the library. Please ask for help at the Information Desk or contact our Coordinator of library Instruction, Rosie Flowers (rflowers@stetson.edu) to schedule an individual session as part of our Reference Assistance Program.


IS THERE A PLACE FOR OUR GROUP TO STUDY TOGETHER?

Yes, the library has three small group study rooms and one large group study room on the main floor. These rooms are available first-come first-served and can also be reserved at the Circulation Desk.


WHAT IF THE LIBRARY DOESN’T OWN THE ITEMS I NEED?

The library has a system called Interlibrary Loan through which we can borrow books and journal articles for your use from other libraries. Use the book form or the journal article form as appropriate. Paper request forms also are available at the Circulation Desk in the library.


WHERE CAN I GET A LIST OF LIBRARY VIDEOS OR DVDS?

You can get a list of all videos through Webcat, the library’s catalog. Move your cursor down below the search fields and select ITEMTYPE. Choose “VIDEOCASS” for videos or “DVD” for DVDs. At this point you may click on SEARCH for a complete listing, or you may fill in some of the search fields. For example, if you want to see a list of videos of Shakespeare plays, type “shakespeare” in either the first field or the author field. The first field “Words or Phrase” will pick up any videocassette in which the word “shakespeare” is found in the bibliographic description, not just the plays he wrote.


CAN I GET TO THE DATABASES FROM MY HOME COMPUTER?

Yes, you can access the library’s Catalog (http://cat.stetson.edu/) and the library’s Home Page (http://stetson.edu/library/) on the Web.

If you are a student or faculty/staff member at Stetson University, DeLand or Celebration campus, with a Stetson University account, you also have access to many subscription databases. To get to the subscription databases, go to Database Access from Off-Campus for details. You must have a Stetson University network account (the same one you use for Stetson email) to use the databases.

To get a Stetson University network account, please contact Stetson’s IT (Information Technology) at helpdesk@stetson.edu.


HOW CAN I ACCESS MY STETSON EMAIL FROM OFF-CAMPUS?

 

All Stetson students, faculty, and staff should have an Outlook Stetson email account. Just go to http://email.stetson.edu from any computer to access your email. For email accounts, contact the IT Helpdesk at helpdesk@stetson.edu.


WHERE CAN I FIND COMPUTERS FOR WORD PROCESSING AND OTHER COMPUTER APPLICATIONS?

All of the library computers have Microsoft Office (WORD, EXCEL, ACCESS,and POWERPOINT) on them. Additional computers, both Mac and IBM, with word processing and other software, are available to current Stetson University students, faculty, and staff in the Stetson computer labs.


WHERE CAN I DO COLOR PHOTOCOPYING?

Color copies can be made at the University Print Shop. For letter or legal size paper it is $.85 each for first 50 copies; $.75 each for 51-100 copies; and $.65 each for 101 or more copies. Print Shop hours 8:00 a.m.-4:30 p.m. Monday through Friday and prices are subject to change. Quality Quickprint at 1441 North Amelia (736-1353) also makes color copies and charges $2.00 for an 8.5″ X 11″ or $3.00 for an 8.5″ X 14″ color copy (less per copy if you want multiple copies). Pricing subject to change.


WHERE CAN I GET DOCUMENTS SCANNED?

The library has two scanners available for public use on the main floor. You will need to bring discs or a jump drive to save the files or save the files to your network account. Some of the Stetson University computer labs have scanners for use by current Stetson University students, faculty, and staff. The Stetson University Print Shop also has a scanner available for limited use by the Stetson community.


WHERE CAN I SEND OR RECEIVE A FAX?

Stetson’s Print Shop (open 8:00 am to 4:30 pm Monday through Friday) sends faxes within the continental U.S. only. Cost is $1.50 for the first page, $.50 for each additional page. There is no charge to receive a fax. You will need your Stetson ID to pick up a fax. Call the Print Shop (822-8160) for their fax number. Pricing subject to change. The library will also RECEIVE faxes for current Stetson University students, faculty, and staff at no charge. You will need your Stetson ID to pick up a fax. Call the Circulation Desk (822-7183) for the fax number.


WHAT IF I’M NOT AFFILIATED WITH STETSON UNIVERSITY?

You are invited to join the Stetson library Associates. The Associates is a special group of individuals and organizations who are pledged to support the resources, services,and facilities of the duPont-Ball library and the Jenkins Music library at Stetson University. Each Stetson library Associate will receive complimentary subscriptions to various library publications and invitations to unique events sponsored by the library. Depending on the level of support, a Stetson library Associate will receive either a complimentary library Access Card or a complimentary library Membership Card. Call the Circulation Department at 386-822-7183 or contact Susan Ryan, Dean, sryan@stetson.edu for details.