Stetson University Center for Community Engagement | Community Impact

Category: Nonprofit Resources

  • Non Profit Leadership Cohort: Marketing and Relationships – Week 6: Collaboration and Partnerships

    Our final session brought the cohort to the topic of collaboration, exploring the critical role of partnerships in advancing nonprofit missions and amplifying marketing efforts. We began by defining what a partnership is and examined the various stages within the Partnership Lifecycle. We also introduced the Partnership Spectrum, which helps organizations understand the variety of collaborative arrangements available.


    For leaders looking to build long-term, impactful alliances, we discussed the Five Conditions of Collective Impact as a comprehensive framework for planning and measuring long-term success. This framework is crucial for moving beyond transactional relationships to sustained, shared action.

    Participants were introduced to the Partnership Brief tool, a practical method for planning and documenting collaborative arrangements.

    We also dedicated necessary time to critically reflecting on potential areas of risk or friction in collaborative work to ensure smoother operations and maintain organizational stability.

    The session concluded by tying partnerships back to marketing strategy, emphasizing how collaboration can expand organizational reach and build deeper community ties. The intentional use of partnerships provides a unique avenue for leveraging resources and extending the organization’s influence.

  • Non Profit Leadership Cohort: Marketing and Relationships – Week 5: Public Relations

    This week expanded our scope to Public Relations (PR), positioning it as a vital extension of your existing marketing and branding efforts. PR is crucial for shaping public perception and organizational narrative. We covered PR fundamentals, including identifying key channels and understanding the strategic process known as the PR Flywheel.


    Understanding the role of narrative is paramount in PR, and we introduced frameworks like the Message House as another method for drafting clear and consistent messages.

    Practical application was key, as participants began drafting their own PR plans using the provided example from the fictitious organization, Healthy Horizons.

    We also learned about essential tools required for engaging the press, such as the components of a Media Toolkit.

    A critical section covered crisis communication, exploring strategies like the 5Cs framework and utilizing decision trees to navigate challenging, high-stakes moments.

    The session concluded by examining how strategically leveraging community partnerships can strengthen PR efforts and amplify organizational messages,.

  • Non Profit Leadership Cohort: Marketing and Relationships – Week 4: Content Creation

    Consistency is key in marketing, and this session focused on building the systems needed to manage marketing efforts strategically and maintain consistency. The session was dedicated to the foundations of content creation and how to maintain a reliable cadence. We explored practical methods for drafting compelling messages, starting with a review of the Elements of a Compelling Story and then applying a specific approach known as the HVPC Framework.

    A core efficiency tool introduced was the Repurposing Ladder, which demonstrates how one central idea can be transformed into many different content assets, ensuring maximized effort and reach.

    We focused heavily on building sustainable systems by developing realistic calendars and workflows, and establishing a consistent cadence,. We provided practical instruction on scheduling using the Scheduling Principles Handout and mapping out steps using the Workflow Steps Worksheet.

    Finally, the session covered common pitfalls and offered practical resources, including tips, tricks, prompts, and starters, to keep content engaging.

    Furthermore, to ensure accessibility and efficiency in modern content production, participants received valuable resources like an Alt-text Cheatsheet and an AI Tools Cheatsheet.

  • Non Profit Leadership Cohort: Marketing and Relationships – Week 3: Marketing Strategy

    Building on the foundations established in marketing and branding, this session zeroed in on the strategic approach: how nonprofits can communicate their message with clarity and impact. This week was dedicated to moving beyond concepts to developing an actionable strategy. We reviewed the overall Marketing Process to understand the full scope of strategic communication.

    A key focus was refining the components of effective messaging. We discussed various marketing processes and frameworks, such as The 5A Framework, to help participants understand the customer journey and define touchpoints.

    We also explored how to choose the right channels for specific audiences and channels segmented by generation. This helps ensure that marketing efforts are tailored to reach the intended demographic most effectively.

    The session moved into the specifics of planning, covering the necessary elements of a concrete Marketing Plan. The ultimate goal was for participants to begin developing communication strategies that not only advance organizational goals but also significantly strengthen relationships with their key audiences.

    We concluded the session by reviewing the power of persuasive storytelling.

  • Non Profit Leadership Cohort: Marketing and Relationships – Week 2: Your Brand

    Following our deep dive into marketing fundamentals, this session shifted gears to the essential building blocks of branding. We established that a strong brand acts as the crucial foundation upon which all effective marketing rests. This session started by defining “What is a Brand?” and provided participants with key instructional resources.

    We explored the core elements that constitute a brand, including understanding brand archetypes and developing a cohesive organizational voice.

    A major focus was on visual identity—how to align elements like logos, colors, and images, with your messaging to create a cohesive brand presence across all platforms.

    To help translate these abstract brand concepts into tangible assets, we explored practical tools and resources related to graphic design. This included utilizing a Canva Brand Kit, exploring the specialized resources offered by Canva for Nonprofits, and reviewing content from Canva Design School.

    This deliberate alignment ensures that your brand is consistent, memorable, and directly connects to the effective marketing strategies discussed in Week 1. The session wrapped up by emphasizing the connection between Marketing 101 and branding.

  • Non Profit Leadership Cohort: Marketing and Relationships – Week 1: Marketing 101

    This first session is dedicated to laying the essential groundwork for effective communication by focusing on the question “What is marketing?”, positioning it as a tool essential for connecting deeply with your mission and your community, rather than simply promotion. Understanding how marketing works for a nonprofit involves accepting its experimental nature,.

    A core component of this week was truly knowing your audience. Participants explored audience understanding through the key concepts of segmentation and the creation of detailed personas,.

    Developing marketing personas introduced participants to the Worksheet – Marketing Personas to gain a clearer picture of who they are serving and communicating with, which is the necessary first step before crafting any message.

    We also dove into foundational tools essential for clarifying your organizational value and positioning. Participants practiced applying the Value Proposition Canvas to define the unique value their organization offers to its audience.

    Furthermore, we analyzed funnels and channels to determine the best approach for reaching those defined audiences. This involved assessing the proper Channel Strategy Fit using the Channel Strategy Grid Worksheet.

    Finally, we looked at the essential ingredients of effective communication by discussion the Elements of a Compelling Story.

    By the end of this session, everyone had a clearer grasp of their audience, organizational positioning, and the strategic tools needed for outreach.

  • Non Profit Leadership Cohort: Governance and People – Week 6: Strategic Management

    The Non Profit Leadership Cohort concluded its Governance and People series in Week 6 with a focus on Strategic Management—the practice of turning plans into action and ensuring organizations remain responsive, accountable, and resilient. If strategic planning sets the direction, strategic management keeps the organization moving forward with clarity and purpose.


    Communicate

    The first step in successful management is communication. A plan only matters if it’s shared and understood. Cohort members discussed the importance of clearly communicating strategies and priorities across boards, staff, volunteers, and stakeholders so that everyone rows in the same direction.


    Action Plans

    Strategic goals become actionable through detailed action plans. These break down broad priorities into specific tasks, timelines, and responsibilities, providing a roadmap for implementation. Action plans keep the strategy grounded in daily work and help measure incremental progress.


    Allocate Resources

    No plan can succeed without resources behind it. Participants explored how to allocate resources—time, funding, and staff capacity—in ways that reflect strategic priorities. This step ensures that budgets and people-power align with the mission-critical work identified in the plan.


    Implementation and Monitor Progress

    With plans and resources in place, leaders must focus on implementation while also monitoring progress. Regular check-ins, dashboards, and evaluation tools help track what’s working and where adjustments are needed. Monitoring isn’t about micromanagement—it’s about keeping the mission at the center and ensuring accountability to goals.


    Adjust, Reflect, and Report

    Strategic management is an iterative process. Organizations must be ready to adjust strategies when circumstances change, reflect on successes and challenges, and report progress to stakeholders. Transparency in reporting builds trust and allows communities, funders, and staff to see the tangible impact of their work.


    Reset and Restart

    Finally, participants learned that effective management always circles back to reset and restart. Once a cycle of planning and implementation is complete, leaders revisit the mission, update priorities, and begin again. This rhythm ensures nonprofits stay dynamic, learning from experience and adapting to new challenges and opportunities.


    Looking Ahead

    Week 6 brought the Governance and People series full circle—tying together governance, leadership, culture, planning, and management. Participants leave this first cohort with a toolkit to guide their organizations through cycles of visioning, planning, action, and reflection.

    The end of this series is only the beginning. With stronger governance practices, people-centered leadership, and strategic management skills, cohort members are equipped to lead nonprofits that are not just sustainable, but impactful and transformative for the communities they serve.

    We’re excited to share that in just a few weeks, our second cohort will begin, shifting focus to Marketing and Relationships. This next series will help nonprofit leaders strengthen their communications, partnerships, and outreach—ensuring that the vital work happening inside their organizations connects powerfully with the communities they serve.

  • Non Profit Leadership Cohort: Governance and People -Week 5: Strategic Planning

    Week 5 of the Non Profit Leadership Cohort turned the focus to Strategic Planning—the process that provides clarity, direction, and accountability for nonprofit organizations. Strategic planning is not just about creating a document to sit on a shelf; it’s about aligning mission with action, empowering teams, and setting measurable goals that guide an organization forward.


    Why: Mission and Strategic Priorities

    Every effective plan begins with why. Nonprofits exist to serve a mission, and strategic planning ensures that mission remains the anchor point. The session emphasized the importance of articulating strategic priorities—the areas of focus that best advance the mission in a given season. By clarifying priorities, organizations can channel limited resources into the efforts that create the most meaningful impact.


    How: SWOT Analysis and the Team

    The how of planning involves both analysis and collaboration. Cohort members revisited the SWOT Analysis (strengths, weaknesses, opportunities, threats) as a tool for understanding both internal capacity and external environment. Just as important is the team behind the plan. Strategic planning should be inclusive, bringing together board members, staff, and stakeholders to ensure buy-in, diverse perspectives, and shared accountability.


    What: Strategy, Plans, Goals, and Measurement

    The what of strategic planning is where vision becomes action. Participants explored the components that make up a strong plan:

    • Strategy: The overarching approach to achieve the mission.
    • Types of Plans: Multi-year strategic plans, annual operating plans, or program-specific roadmaps.
    • Plan Layouts: Clear, accessible formats that outline priorities, timelines, and responsibilities.
    • Goals and Objectives: SMART (specific, measurable, achievable, relevant, time-bound) targets that keep efforts focused.
    • Measurement: The session reinforced the principle that what gets measured gets done. Tracking progress not only ensures accountability but also allows organizations to celebrate achievements and adjust when necessary.

    Looking Ahead

    Week 5 reminded participants that strategic planning is not a one-time event but an ongoing process of learning, adapting, and staying grounded in mission. With a clear why, a thoughtful how, and a structured what, nonprofits can build plans that inspire confidence and drive impact.

    As we move into Week 6, the cohort will wrap up this first series by exploring Strategic Management—tying together governance, people, culture, and planning into a framework for long-term organizational sustainability.

  • Non Profit Leadership Cohort: Governance and People – Week 4: Cultural Competency and Diversity

    In Week 4 of the Non Profit Leadership Cohort, participants engaged with the vital topic of Cultural Competency and Diversity. Nonprofits exist to serve communities—and those communities are diverse in identities, experiences, and needs. For organizations to remain relevant, equitable, and impactful, they must embrace diversity not just as a value, but as a practice woven into governance, staffing, and programming.


    Why is Diversity Important?

    The session began with a reflection on why diversity matters. Beyond being a moral imperative, diversity strengthens organizations by bringing fresh perspectives, fostering creativity, and ensuring decisions reflect the realities of the communities served. Nonprofits that embrace diversity are better equipped to build trust, expand reach, and generate more sustainable impact.


    Four Layers of Diversity

    Participants explored the four layers of diversity: internal dimensions (such as age, race, and gender), external dimensions (including education, religion, and socioeconomic status), organizational dimensions (like role or seniority), and personality. Understanding these layers helps leaders recognize that diversity extends far beyond visible traits—it encompasses the complex identities and lived experiences that shape how people contribute and connect.


    Culturally Competent Organizations

    A truly culturally competent organization is one that doesn’t just acknowledge diversity but actively integrates it into policies, practices, and culture. The cohort discussed strategies for building cultural competence, from ongoing training and inclusive hiring practices to program design that reflects community voices. Leaders were challenged to think critically about how their organizations can move beyond representation to equity and inclusion.


    Discussion on Achieving Diversity and Inclusion

    The session concluded with a candid discussion on achieving diversity and inclusion in real-world contexts. Participants shared challenges such as tokenism, resistance to change, or lack of resources, and brainstormed practical solutions. The conversation reinforced that progress requires intentionality, persistence, and a willingness to confront biases at both the individual and organizational levels.


    Looking Ahead

    Week 4 highlighted that diversity and cultural competency are not side projects—they are essential to effective governance and leadership. Nonprofits that commit to this work create stronger teams, more authentic community relationships, and greater long-term impact.

    As the Governance and People series continues, participants are building not only organizational tools but also personal leadership practices that reflect values of equity, inclusion, and belonging.

  • Non Profit Leadership Cohort: Governance and People – Week 3: Staff and Volunteers

    Week 3 of the Non Profit Leadership Cohort focused on one of the most important elements of any nonprofit’s success: its people. Staff and volunteers form the backbone of mission-driven organizations, carrying out day-to-day work while shaping the culture and community that make nonprofits thrive. This session explored the systems, structures, and practices that help leaders recruit, support, and sustain effective teams.


    Staffing Structures

    Every nonprofit must decide how to structure its team in ways that balance efficiency, equity, and capacity. Participants examined different staffing structures, from flat, collaborative teams to more hierarchical models. The conversation highlighted that there’s no one-size-fits-all approach—structures should evolve alongside the organization’s mission, budget, and stage of growth.


    Hiring & Role Design

    Hiring is more than filling a vacancy—it’s about aligning talent with organizational needs and values. The cohort explored best practices in role design, from creating clear job descriptions to embedding opportunities for growth. Leaders were encouraged to prioritize not only skills and experience but also cultural fit and passion for the mission.


    Volunteer Management

    Volunteers bring invaluable energy, skills, and connections to nonprofits, but they require thoughtful management to flourish. This session underscored that volunteer management is a leadership practice, not an afterthought. Orientation, role clarity, appreciation, and ongoing engagement all contribute to meaningful and lasting volunteer relationships.


    Supervision & Culture Building

    Strong supervision goes hand in hand with building a positive, mission-aligned culture. Cohort participants reflected on how supervisors can set clear expectations, provide constructive feedback, and support professional development. More importantly, they discussed how leaders model the values of the organization, shaping a workplace culture that is inclusive, supportive, and resilient.


    Leadership

    Leadership in nonprofits is about more than titles—it’s about influence, integrity, and inspiration. The session emphasized that leadership can and should exist at all levels of an organization. Whether through formal roles or informal influence, strong leaders create space for collaboration, empower others, and keep the mission at the center of decision-making.


    Tools & Systems

    Behind every thriving team are tools and systems that streamline communication, track progress, and prevent burnout. From project management platforms to evaluation frameworks, the right systems help staff and volunteers stay aligned and accountable. Cohort members discussed the importance of investing in infrastructure that supports both efficiency and people-centered practices.


    Looking Ahead

    Week 3 reminded participants that while strategy and governance set direction, it is people who carry the mission forward. By building strong teams, investing in leadership, and cultivating positive culture, nonprofits can harness the full power of both staff and volunteers.

    As the Governance and People series continues, the cohort is deepening its toolkit to strengthen organizational resilience and prepare for lasting impact.