Before new “cast members” begin work inside the parks everyone attends Disney Traditions.

This is a big deal in Disney culture and for Disney employees. Every Disney employee goes through a Disney’s tradition. It is about 4 hour long class learning about the history of the company. Cast members learn about the five keys in Disney culture and careers inside of Disney. Disney also shares some insight on what other park employees do.

The class started off with an amazing hostess! As a general note all of the cast members doing the training are really fantastic for the College Program.

Disney’s five keys include Safety , Courtesy, Show, Efficiency and Inclusion. I’ll discuss these in detail later. The priority of the keys are not in order but safety is definitely the first priority of all Disney employees.

Even though we are all working in different locations doing different assignments they still go over the general rules of everyone. Some of the different safety procedures reviewed scenarios such as active shooter and fires and other life safety things.

Some courtesy training included when giving a guest directions we don’t point with one finger we point with two fingers or we use our whole hand.

After about the 4 hour meeting we had a special guest – Mickey Mouse!

Disney Traditions was definitely a very informative and good experience to have in to see how a big company runs. They communicate very clearly what is expected of their cast members. Disney has brand standard manuals including the “Disney Look” which I will share in a future post.

I was in this meeting with about 100+ other people. And even though I was in there with all those people the Disney cast made me feel like they were only talking to me and that I was the only one in the room learning. The Disney magic is an important part of the brand!