Athens Internship – Box Office

I continue my side quests at Athens Theatre in a different area: the box office. This is a very important role because it is where people go to or call into for tickets to the show of the day, future shows, and renewing season passes.

I wasn’t able to be too hands on with this part of things, but one thing I did do was organize the will call box (this finally allowed me to associate a name with the box). Putting tickets on will call means that they are put on reserve to be physically picked up when patrons arrive at the theatre before the show. However, people can also print out their tickets themselves. For those who do not, the theatre is able to print the tickets out for them on the spot so long as their names are in the system.

I was also shown how the system they used works with purchasing tickets. Given that it is April, it is around this time where people begin to call about renewing their season pass for the ’25-’26 season, which allows them a seat for each show in the next season. People can reserve seating for the shows, typically being the same seat for each show.

I feel like this position would be the most difficult for me with how much it involves interacting with other people, but I do enjoy doing things on a computer, and I could easily work my way around a system. It’s another position that would be important to fill and helps keeps things running smoothly.

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