The Beginning
This week I came back from vacation, so it was a little tough to get through the week. Then the week blasted by in a blink of an eye. This week was all about preparations for the big meetings that will happen next week. I had to set the room up, go to meetings to be a guinea pig as everyone ran through their presentations. Next week I’ll be in a three day long meeting and will be tasked with taking note of a question asked or an answer given.
Field Trip
We took a field trip to a facility in Sanford to see insurance claims that were fire or accident related. The first hands on thing we saw was an air purifier that combusted on its own one night in a lady’s home. We saw the professionals disassemble it completely, then they showed pictures of the house and where the purifier was and the extent of the damage. They taught us and also talked business with some workers from our office because this was an active claim. Then they showed us a recent claim that involved Brat Pitt. Apparently he was at the restaurant that burnt down for his new F1 movie. So we got to see pictures of a place called Pappa’s out in New Smyrna Beach and this place was historic for that area, seeing that it was at least four generations old. Then they showed us auto accidents that were all active claims as well, and because of that we weren’t legally allowed to take pictures.
Just a reminder: this is a public blog, so you may want to anonymize details while writing about cases like this. You don’t want to be the person that created problems for an active case. Privacy concerns are definitely something that you will need to navigate in a variety of businesses. Start to think about best practices that will transfer to other contexts beyond the insurance industry.