I can’t believe I’m almost at the end of my internship! Even though it’s wrapping up, we’re still learning and doing so much.
This week, I made huge progress on my final project presentation. The slides are done (finally!), and now I’m fully focused on practicing what I’m going to say and making sure I feel confident. The presentation is on Tuesday, August 5. I’m soooo nervous, but also excited and prepared to do my best!
One of the highlights of the week was an amazing lunch with Coach’s District Manager, where we dove into the importance of HR in a company. He shared real stories from his career, reflecting on how things could’ve been handled differently and how HR played a key role in shaping those outcomes. What really stuck with me was his perspective that HR isn’t just about discipline, it’s a valuable resource for support, helping people navigate challenges with coworkers, customers, and managers. He also highlighted the resources Tapestry offers to make sure every employee feels heard and supported.
We even had a training session where we were presented with delicate HR scenarios and asked how we’d respond as leaders. I really liked this exercise, it reminded me that being a leader is, more than anything, about learning how to deal with people. There’s not always one right answer, and it’s crucial to stay empathetic and impartial.
We also had an incredible call with Giovanni Zaccariello, SVP of Global Visual Experience at Coach. He seriously has one of the coolest jobs ever! Traveling the world to elevate Coach stores through immersive experiences! Giovanni talked about the importance of in-store engagement, especially for Gen Z. He said that while this audience might typically spend 5–10 minutes in a store, interactive experiences can double that time, increasing both exposure to the product and emotional connection with the brand.
He also emphasized the importance of respecting local cultures, sharing how, in Asia, his team always works with local agencies to ensure store concepts are relevant and meaningful. His creativity and passion were truly inspiring. Coach is clearly investing in innovative ideas, and I’m excited to see it all come to life!
Finally, we had a sneak peek call about the upcoming product launches and the strategies behind each one. While I can’t spill any details, I can say this: I’m OBSESSED. So many exciting things are on the way, and I’m in love with the direction the brand is heading.
It’s been interesting to realize just how deeply I’ve connected with Coach. Not just the product, but the people, the values, the mission. This experience has made me see that this is the kind of place I’d love to work long-term.
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