
Who's It For
Anyone who finds themselves “stuck in the problem” and looking for a fresh approach to creatively solve tough problems.
- Marketing professionals who wish to augment their understanding of creating solutions that their customers actually need.
- Professionals from customer-centric sectors like Travel, Hospitality, Education who would like to learn how to create delightful customer experiences
- Aspiring entrepreneurs who are looking to create impactful new organizations and businesses.

Learning Outcomes
In this short course, participants will:
- Establish a common language and repeatable process for creative problem solving.
- Practice the skills of design thinking through hands-on activities.
- Apply methods that will help you turn your customer needs into human-centered solutions.
- Use proven ideation techniques to quickly generate, develop, and test new concepts.