Bookstore: Ordering Books FAQ
We are entering our very busy book rush season. Our store has recently switched online platforms to Shopify. With the change comes a lot of glitches for some customers. We anticipate these glitches being worked out in the near future. But if you encounter any of these issues during checkout, please see below for troubleshooting as of today, 7/30/26.
*Ordering online vs coming into the store: Because our store is extremely small in space, and we have limited staff, please place your book orders ONLINE vs coming into the store. We are still open to purchase in the store, but please be patient at this time of year, as we cannot guarantee one on one help with purchasing books at this time. THE BEST/MOST EFFICIENT WAY TO ORDER YOUR BOOKS IS ONLINE!
*Ordering direct from MyStetson schedule: This function does not seem to be implemented with the new system for everyone at this time. The best way to order the correct books is to go directly to our site https://stetsonlaw.bkstr.com/pages/course-materials-results and enter your “course number” and “section” in the drop down under Fall 2026 Term drop down. You can pick your books within each course. DO NOT USE THE CRN LABELED ON YOUR SCHEDULE. Make sure to use “COURSE NUMBER” in your search.
*Ordering with Financial Aid: You can use aid during specific time periods each semester if you are eligible for a refund check based on your current student loan status. If at checkout you encounter an issue with using aid to pay, it is more than likely you have not been entered into the system as of that time by the school. Please allow time in these situations for updates in the system. HELPFUL HINT: Refund checks/Financial Aid funds are usually dispersed right before school starts. So if you are showing that you cannot apply your books towards your financial aid at checkout, you can either use another form of payment, wait your funds to hit your bank and purchase books then, or wait until your account allows charging during the actual charging period. Currently the last day to online charge books is 8/8/26.
*Order fulfillment times: Due to the new system, please be patient with fulfillment times. We strive to fill orders within 24 hours of orders placed M-F. Due to the high volume of orders this time of year, and the new system, this timeframe may not happen. Do not come to the store until you receive a “Ready For Pick-up” email! Your books may be fulfilled at different times as well due to stock issues.
*In Store Pick-Up vs Shipping: In-store pick up is free. Please bring a form of ID with you for pick up. If you ordered under a different name, please make sure you know the name of the person your order is under. We cannot release orders to anyone else except who is listed on the package unless we receive an email to [email protected]. Please have your order# available in case of issues with finding your order at pick up. Shipping is by USPS and UPS. Please add extra time for shipped orders to arrive, as we only have 1 pick up each day from carriers. We are not responsible for lost or undeliverable packages due to carrier issues.
*PROBLEMS WITH YOUR FILLED ORDERS: After your order has been filled, picked up, or shipped, you must email [email protected] or [email protected] with your order# and detailed issues so that we can fix the issue in a timely manner. Do not call the store or leave a voicemail with ordering issues! Due to staffing limitations, we cannot answer phone call ordering issues at this time.
Current store hours: Our Google bookstore page is the best place to get our updated/current weekly hours. Hours are updated on our front door weekly as well. Hours will vary from the end of July-the end of August due to the start of the semester.