Frequently Asked Questions

 


WHERE ARE ITEMS LOCATED IN THE LIBRARY?

Reference books, periodicals (journals and magazines) from 2009 to the present, videos, computer workstations and the Fine Arts circulating books are located on the main floor. All other circulating books (books that can be checked out) are on the mezzanine level. Government documents, pre-2009 periodicals, the University Archives and Special Collections (Stetson and Treasure) are located on the ground floor. See our Library Map


 

HOW MANY BOOKS, VIDEOS, OR DVDS MAY I CHECK OUT?

As many as you need.


 

FOR HOW LONG MAY I CHECK OUT LIBRARY MATERIAL?

28 days for a book; 7 days for a video. Faculty have longer check-out periods for books. Circulation Table


 

WHERE ARE THE RESERVE READINGS?

Reserves are kept behind the Circulation Desk. Click on Reserves on the library’s home page to look up reserves by course name or number, or by the Instructor’s name and then request the reserve from the front desk staff.


 

HOW MUCH IS THE FINE FOR OVERDUE BOOKS AND RESERVES?

The library does not charge overdue fines. We ask that you return or renew items on time so others will not be inconvenienced. You will be billed, however, for any materials lost or not returned. Please note: If the library has sent you a billing notice and overdue items are still not returned, you will be charged for the cost of each item and you will not be able to check out additional items until the bill is resolved.  Questions may be directed to staff members at the main Information Desk.


 

HOW CAN I LEARN TO USE THE LIBRARY?

Individualized class library sessions are scheduled at the Instructor’s request. Librarians have provided Research Guides for each discipline at Stetson. Use these pages to get started researching your topic. The Library Home Page has many helpful links on using the library. For individualized help, see the Research Services  page to learn about the options.If you want to schedule an appointment, use our Research Consultation form.

 


 

IS THERE A PLACE FOR OUR GROUP TO STUDY TOGETHER?

Yes, the library has three small group study rooms and one large group study room on the main floor. These rooms are available first-come first-served and can be reserved by choosing Reserve a Library Room from the library’s home page.  An additional group study room that seats up to 10 people, available first-come, first-served, is located on the north side, ground floor, Room 8.


 

WHAT IF THE LIBRARY DOESN’T OWN THE ITEMS I NEED?

The library has a system called Interlibrary Loan through which we can borrow books and journal articles for your use from other libraries. Use the book form or the journal article form as appropriate. Paper request forms also are available at the front desk in the library.


 

WHERE CAN I GET A LIST OF LIBRARY VIDEOS OR DVDS?

Here is an alphabetical list of all DVDs  and a list of VHS videos in the library’s Catalog.  Use the filters on the left to narrow your search results. Or, type a keyword into the search box. The library has nearly 2,000 feature films. Feature films are located on the main level in the Fine Arts section, arranged alphabetically by title. To create a list of all feature film titles simply enter “feature film” in search box.


 

CAN I GET TO THE DATABASES FROM MY HOME COMPUTER?

Yes, you can access the library’s Catalog and the library’s Home Page.

If you are a student or faculty/staff member at Stetson University, DeLand or Celebration campus, with a Stetson University account, you also have access to many subscription databases. To get to the subscription databases, go to Database Access from Off-Campus for details. You must have a Stetson University network account (the same one you use for Stetson email) to use the databases.

To get a Stetson University network account, please contact Stetson’s IT (Information Technology) at support@stetson.edu.


 

HOW CAN I ACCESS MY STETSON EMAIL FROM OFF-CAMPUS?

All Stetson students, faculty, and staff should have an Outlook Stetson email account. Just go to http://email.stetson.edu from any computer to access your email. For email accounts, contact the IT Helpdesk at helpdesk@stetson.edu.


 

WHERE CAN I FIND A LIST OF COMPUTER LABS ON CAMPUS?

A list of the computer labs available to current Stetson University students, faculty, and staff is available here.


 

WHERE CAN I DO COLOR PHOTOCOPYING?

Color copies can be made at the University Print Shop. Contact the Print Shop for prices.


 

WHERE CAN I GET DOCUMENTS SCANNED?

The library has a copier/scanner available for student, staff, and faculty use on the main floor. You can email scanned documents to yourself from the copier/scanner. Some of the Stetson University computer labs have scanners for use by current Stetson University students, faculty, and staff. The Stetson University Print Shop also has a scanner available for limited use by the Stetson community.


 

WHERE CAN I SEND OR RECEIVE A FAX?

Stetson’s Print Shop (open 8:00 am to 4:30 pm Monday through Friday) sends faxes within the continental U.S. only. Contact the Print Shop for prices.


 

WHAT IF I’M NOT AFFILIATED WITH STETSON UNIVERSITY?

You are invited to join the Stetson Library Associates. The Associates is a special group of individuals and organizations who are pledged to support the resources, services,and facilities of the duPont-Ball library at Stetson University. Each Stetson library Associate will receive a library newsletter and invitations to unique events sponsored by the library. Depending on the level of support, a Stetson library Associate will receive either a complimentary library Access Card or a complimentary library Card. Call the Circulation Department at 386-822-7183 or contact Susan Ryan, Dean, sryan@stetson.edu for details.